CAQ AG Factory Systems
About us
CAQ AG is an internationally leading software company in the area of quality management with over 30 years of market presence, whose software solutions are used globally and across industries since 1993 wherever it is important to ensure the quality, safety, and functionality of products and services. Our CAQ.Net software facilitates a companywide quality mindset by offering solutions for the management of aspects such as processes, documents, trainings, audits, risks, complaints, and gauges as well as quality inspections.
Whether strategic quality management or operational quality assurance, whether SaaS, OpenAPI, or mobile apps: CAQ.Net allows you to design the perfect solution to your individual quality management demands – unparalleled in terms of both compatibility and performance and ready for whatever the future may bring.
Products & services
Process Management
With the BPM software Process.Net you can visualize, version, control, and distribute processes in your company as well as define responsibilities, contributors, and participants. By defining, planning, documenting, and publishing all processes in accordance with standards, you create the basis for a lively design of the continuous improvement process throughout your company. Highlights of the Process.Net Process Management Software • Define goals and track them via metrics / key performance indicators as well as identify and analyze opportunities and risks of processes • Visualize and publish process landscapes on the corporate intranet and automatically create turtle diagrams of processes based on metadata • Assign controlled documents to processes and process steps and monitor process-relevant tasks by means of action management • Link individual processes using interactive process maps and manage and assign interested parties
Document Management
With the document management software QBD.Net you can manage, control, and archive all your documents in a standard-compliant manner. While working in your familiar MS Office environment, you can control all document monitoring and maintenance processes with ease. The software supports consistent access control, rights monitoring, complete traceability, and history management. In order to integrate all employees in your document processes, you can use web applications, different export functions, and interfaces such as OpenAPI, CSV, or XML. Furthermore, QBD.Net offers you electronic signatures to assure compliance with FDA 21 CFR Part 11. Highlights of the QBD.Net Document Management Software • 100% paper-free documentation • Document processing in everyday office programs • Process, element, and standard oriented • Document control in accordance with ISO regulations • FDA-compliant • Escalation management for action and due-date tracking • Integrated PDF creator • Electronic signatures • Parallel version management • Automatic and uninterrupted revision management • Archiving of historic document statuses
Training Management
The training management software Qualify.Net supports you in planning and conducting trainings and e-learnings as well as in managing all qualification-relevant information in your company. Qualify.Net enables the creation of a meaningful, easy-to-maintain qualification and training database and thus helps you to fulfill key documentation obligations such as those requested by ISO 9001. Unlock the full potential of your employees with Qualify.Net and set the course for sustainable business success. Highlights of the Training Management Software Qualify.Net • Skills matrix for monitoring training measures supports the company-wide determination of training needs • Implementation of DIN EN ISO 9001 by recording, managing, and evaluating internal and external training measures • Integration and control of training-relevant documents • Potential analysis to determine suitable employees for activities • E-learning functions for online self-study • GDPR-compliant information management, which has been evaluated in cooperation with works councils
Quality Inspection
The quality inspection software Compact.Net is the central tool for inspection planning, quality inspection, SPC and LIMS as well as incoming goods inspection, outgoing goods inspection, analysis, control charts, CAD, and evaluation. This all-in-one solution provides you with one software solution that covers all aspects of quality assurance. Highlights of the Quality Inspection Software Compact.Net • Inspection planning / SPC • Inspection data acquisition • Incoming goods inspection • Goods issue inspection, • Integrated CAD inspection planning • Analysis, evaluation, and statistics • Intelligent measured value analysis • Inspection schemes and article-specific characteristic specifications • LIMS: Laboratory Information and Management System • Analytics, certificates, and CoA • Potential analysis • Calibration during production • In-process metrology • Control Plan Manager
Gauge Management
PMM.Net combines gauge and calibration management, gauge monitoring, gauge lending, and measurement system analysis (MSA) in one software. Plan, administrate, control, and calibrate all your inspection equipment with PMM.Net – from simple calipers to the most complex multi-dimensional gauges. The calibration management software PMM.Net records the full history of each gauge and thereby facilitates consistent traceability. The software allows you to calibrate your gauges either at fixed intervals or in a production-accompanying manner. Simplify the integration of gauges into your daily inspection planning processes with the predefined fitting tables and inspection standards included. Eliminate the error-potential of manual calibration management by using the integrated gauge assistants. Highlights of the Calibration Management Software PMM.Net • Compliant with ISO 9001, IATF 16949, VDA, MSA (QS 9000), IFS, and ISO 13485 • VDA 5 proof of suitability • Display inspection plans in accordance with VDI / VDE 2618 • Dynamic location / storage related inspection intervals • Complete inspection history of characteristics and gauges • Evaluation of gauge suppliers • Integrated inspection plan management • Inspection history and gauge life-cycles at location of storage / utilization • Integrated standards and fitting tables • Production-accompanying calibration • Import and export inspection data in accordance with VDI / VDE 2623
Risk Management
The risk management software Risk.Net allows you to create and manage any type of standard-compliant risk analysis such as FMEA or HACCP. It supports root cause analysis with Ishikawa diagrams or the 5-why-method and is compliant with several standards and regulations including ISO 9001, IATF 16949, ISO 14971, ISO 13485, GMP, and IFS. Determine priorities via risk matrices and 3D signal light factors, perform risk analyses with before / after risk matrices and much more. And, best of all, the integrated knowledge and revision management in the software Risk.Net always ensures complete traceability. Highlights of the Risk.Net Software for Risk Management • Risk analyses via structure, function, and failure analysis • Confirmed suitability for the creation of AIAG / VDA compliant FMEAs • Risk analyses with before / after risk matrix • Decision tree for establishing CCP, PRP, and oPRP in the context of HACCP • Determine priorities via risk matrices and 3D signal light factors • Root cause analysis with Ishikawa diagrams and 5-why-method • Guided linkage and auto-update of control plan and inspection plan • Integrated knowledge and revision management to ensure traceability
Audit Management
The audit management software QAM.Net combines audit planning, audit execution, and audit management in one solution including online/offline recording, evaluation, and audit assessment. Whether Layered Process Audits (LPA), audit recording via list and turtle diagram or the use of the audit matrix to visualize the planning and execution status of your audits: QAM.Net enables you to use a system from practice for practice for standard-compliant audit planning and audit execution. Highlights of the Audit Management Software QAM.Net • Wizard-guided planning of audits • Comprehensive functions for conducting Layered Process Audits (LPA) • Predefined question catalogues for current standards as well as individually definable question lists • Audit matrix for target/actual comparison • Automated follow-up and repeat audits based on the actual status • Creation of detailed, process-related requirement planning • Random questions, random auditors • Process-, product- or process-oriented setup for performing system audits, process audits and product audits • Mobile offline audit processing via smartphone or tablet • Supplier audits and supplier self-assessments via web portal • Recognized tool for auditing and certification
Complaint Management
Monitor and manage complaints and deviations from discovery to final processing: the REM.Net complaint management software software combines 8D report, CAPA, Ishikawa and 5-Why, as well as tools for escalation management and cost control, into a holistic solution for your complaint management. Highlights of the Complaint Management Software REM.Net • Customer, supplier, and internal complaints with free detail specification • Integration of any objects such as PDFs, photos, scans, or videos • Integrated 8D reports as well as own freely definable reports and print documents • Ishikawa diagrams and 5-Why method for root cause analysis • Stringent implementation of CAPA measures • Complaint and service management according to ISO 9001, IATF 16949, VDA, ISO 13485 and IFS • Integrated evaluation planning with fully graphical statistics and analysis functions • Automated cost functions for unlimited and freely definable cost keys • Escalation management for status, action, and deadline tracking • Connection of web portals for complaint exchange with suppliers / customers • Archiving and management of all communication regarding deviations (e.g. e-mails, scans, log entries for telephone calls)
Supplier Management
The SRM software SRM.Net offers you everything you need to manage, evaluate, and develop your suppliers. Use A-/B-/C-supplier classifications with freely definable thresholds or perform supplier analyses to identify the best suppliers: access all your supplier-related data with SRM.Net to practice fully networked supplier management. Highlights of the SRM.Net Software for Supplier Management • Freely definable hard and soft facts • Creation of freely definable threshold values • Freely definable classifications according to A-/B-/C-supplier • Flexible definition of key figures such as PPM, number of complaints, quantity / on-time delivery performance, etc. • Linking of key figures through key figure catalogues • Creation of clear supplier rankings • Freely definable calculation methods • Integration of data from existing MES, ERP or CRM systems • Consideration of applicable regulations and recommendations from ISO and VDA • Comprehensive history functions for supplier evaluations
Initial Sample Inspection
The software for initial sample inspection EMP.Net supports you in the creation of standard-compliant initial sample inspection reports and the planning, execution, documentation, and management of initial sample inspections. For this purpose, it combines initial sample inspection, inspection planning, and initial sample inspection report in one solution including PPAP, FAI, ISIR, VDA, and QDX. Highlights of the EMP.Net initial sample inspection software: • Suitable for all sample types according to ISO 9001, VDA, IATF 16949, and QS 9000 requirements • Dimensional, functional, material, reliability, visual, attribute, and installation inspection • Transfer of inspection characteristics and specifications from CAD drawings (including DXF, DWG, IGES) • Automated stamping of drawing characteristics • Connection of measuring machines, automatic testing machines, and laboratory equipment • Standard-compliant planning, management, and documentation of initial sample inspections
Maintenance Management
The maintenance management software PMS.Net combines everything you need to comply with legally prescribed maintenance and inspection intervals and to maintain plants, tools, and machines in one solution. The software is adaptive, statistically and fully automatically saves inspection histories, and incorporates them into future inspection and maintenance activities. Highlights of the maintenance management software Projects.Net: • Maintenance plans for machines and tools in any level of detail • Learning maintenance concept via evaluations of work performed • Warehouse management and logistics control for spare parts • Minimum stock monitoring of spare and wear parts • Automatic ordering of spare parts with integrated form system • Generation of unscheduled maintenance requests and repairs from the production departments • Consideration of public holidays, company vacations, and weekends • Synchronization of maintenance work to optimize resource utilization